Webinar: Operational Real Estate: Evolution or Revolution?

Operational real estate is changing from a niche business model typically found in alternative sectors such as hotels into mainstream sectors such as offices and retail.

Is this development a natural evolution in the property market or is it a revolution caused by the impact of the pandemic on ways of working, living and shopping?

This webinar will discuss this and other issues related to operational real estate such as what the challenges are for property investors, occupiers and researchers in understanding, researching and valuing it, but also what the opportunities are, such as developing and investing in more flexible, sustainable, customer-centric real estate assets, which are fit for the future.

It will comprise an introductory presentation followed by a panel discussion and Q&A.


Joanna Turner, 
Head of Property Research, Canada Life Asset Management - Joanna is responsible for managing research and strategy, which includes forecasts, thought leadership, house views, quarterly reporting and writing company blogs and research articles. She has over twenty years’ experience in Property Research & Strategy at a global, European and UK-only level. Prior to Canada Life, she worked as an Associate Director in DTZ’s Global Forecasting & Research team, and has gained experience at major global property fund managers such as AXA Real Estate, LaSalle Investment Management and Invesco, as well as Cushman & Wakefield’s European Research team, where she was a European retail analyst. Joanna holds an MSc in Real Estate Investment from Cass Business School, City University London and a BA (Hons) from Manchester University.


Matthew Soffair,
Research Manager, L&G - Matt is a strategist within LGIM Real Assets’ research team and leads LGIM’s research into UK retail, leisure, hotel and operational real assets. Matt’s role involves guiding the team’s investment strategy into these sectors, providing evidence-based insight & analytics to support platform and asset strategies and supporting the operational management of these schemes. Prior to LGIM, Matt worked directly with a range of retail, leisure and FMCG operators on their location and customer acquisition strategies. Matt graduated from the University of Leeds and holds a BA (Hons) degree in Geography.

Bill Page,
Head of Real Estate Markets Research, L&G - Bill has responsibility for the formation of house views and inputs into fund strategy. He has 19 years’ industry experience. He is a voting member of the real estate Investment Committee and actively contributes to the platform’s Office and Industrial strategy. Bill joined LGIM Real Assets in October 2012, having spent seven years at JLL where he was EMEA head of office market research. Prior to JLL Bill worked at Estates Gazette Group. He chaired the British Council for Offices’ Research Committee between 2015 and 2018 and sits on the IPF Research Steering Group. Bill graduated from Lancaster University with a first class degree in Geography. He  holds the IMC certificate and IPF Diploma.

Ollie Saunders,
Head of Valuations and Alternatives, JLL - Ollie leads the Commercial Valuation team in the UK and the Alternatives Valuation team across EMEA.  The team consists of more than 120 valuers valuing more than $3 trillion of real estate assets every year.  With more than 25 years’ experience, Ollie has focused in his career on modern valuation approaches, alternatives as an emerging assets class, the rise of flexspace and sustainability in real estate.   He authored the text book “Valuation Calculations : 101 Worked Examples” which was published by the RICS as a way to improve techniques and approaches in the profession.  He has worked across a variety of asset classes, but with a particular specialism in operational real estate, including self storage and infrastructure assets, often combining real estate valuation professionalism with first-hand transactional experience.   Ollie was a board member of Freehold for 10 years, the network for LGBT professionals, from when it was founded in 2011.

Caleb Parker,
Founder, Bold (acquired by Newable/NewFlex in 2019)- Caleb is an American entrepreneur in London, who believes in "challenging the status quo" and is a champion for entrepreneurial and innovative thinking.  Caleb has served as founder, Board member, advisor, investor and consultant to numerous startups and small businesses, and has a keen focus on innovation and technology, with interests in the MICE market, Space-as-a-Service, and the future of work. Caleb has been a guest lecturer, speaker, and moderator for topics such as entrepreneurship, the sharing economy, the future of work and commercial real estate at academic institutions and large corporations. Caleb also hosts the #WorkBold podcast, the only podcast in the world dedicated to the future asset class called Space-as-a-Service (SPaaS).

5/19/2021 1:00 PM - 2:00 PM
GMT Daylight Time

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